Account Support Specialist - AZ, CA, MI
Rplate
Customer Service
Granite Bay, CA, USA
Posted on Friday, May 12, 2023
Must be located in AZ, CA, MI
Reviver is the very first technology company to develop a digital license plate. We use groundbreaking technology to digitize license plates and make them multi-functional. We have introduced our concept on a global scale and are on an exciting trajectory.
Reviver offers opportunities to work in a collaborative environment that rewards creative thinking and provides opportunities for advancement. As the first of our kind, we are truly in a class of our own. We offer competitive pay and great benefits for our employees.
Role And ResponsibilitiesAs an Account Support Specialist, you will provide product training and customer support to dealerships. This position is the primary contact with dealerships to answer questions about how to use the Reviver app and questions about plate installations. The right person will be expected to:
- Maintain existing dealership relationships
- Work alongside Regional Sales Representatives
- Create opportunities to upsell and increase business
- Thoroughly understand and maintain knowledge of our product, the app, and appropriate technology
- Collaborate with internal resources
- Able to travel as necessary
- Train dealerships on the functionalities of the plate
- Staying abreast of new releases and updating dealerships as appropriate
- Develop solid relationships with the dealerships and cultivate opportunities to sell more plates
- Excellent written and verbal communication skills
- Excellent customer service skills
- Proficient in using technology (i.e., Microsoft Office, etc.)
- Ability to travel as needed
- Proficient in CRM (preferred)
- Auto industry experience (preferred)
See more open positions at Rplate
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