Downstream Systems, Inc. is a leading marketplace platform that's transforming the waste and construction industries from the ground up. We're on a mission to bring simplicity, transparency, and sustainability to two of the most essential—but often overlooked—sectors of our economy.
At Downstream, we make it easy for contractors, builders, and businesses to find and book critical services like dumpster rentals, hauling, and site clean-up—all in just a few clicks. No more endless calls, confusing pricing, or waiting around. Our platform connects customers with vetted, reliable providers so they can get what they need, when they need it—without the headache.
But we’re not just about convenience—we’re about impact. By streamlining logistics and digitizing the supply chain, we’re helping reduce waste, cut emissions, and build a cleaner, more sustainable future for everyone. Whether you're managing a small job site or a major development project, Downstream is here to help you keep things moving—efficiently, affordably, and responsibly.
Let’s build better, together.
Requirements
The Role
As a Business Development Representative (BDR), you will be responsible for qualifying project-based opportunities and ensuring that high-quality leads are routed to the appropriate Account Executive or Account Manager.
This is not a “smile and dial” role.
You will be working with project data and inbound construction opportunities, confirming accuracy, identifying buying intent, and protecting AE bandwidth by ensuring only viable opportunities move forward.
If you thrive in structured environments, enjoy asking strong discovery questions, and want a clear path to Account Executive, this role is for you.
What You’ll Do
Lead Qualification & Outreach
- Conduct outbound calls, texts, and emails to confirm project details and scope.
- Validate job site information and equipment needs
- Identify decision-makers and current vendors
- Confirm willingness to compare pricing or review alternatives
Opportunity Routing
- Properly tier and route accounts (Tier 1–4 logic)
- Assign qualified opportunities to Strategic AEs or Account Managers
- Disposition unqualified leads accurately in CRM
CRM & Data Discipline
- Log all activity same-day in Zoho CRM
- Complete required discovery fields before assignment
- Maintain clean notes and accurate lead stages
- Avoid duplicate outreach by checking ownership rules
Meeting Setting
- Secure intro meetings and demos between prospects and AEs
- Position Downstream’s value clearly and confidently
- Transition qualified opportunities smoothly
What Success Looks Like
Within 30 days:
- Fully trained on ICP, segments, and personas
- Passing internal certification standards
- Consistently logging high-quality discovery notes
Within 60 days:
- Hitting “Good” activity standards
- Routing qualified opportunities with minimal manager correction
- Demonstrating strong meeting-to-opportunity conversion
Within 90 days:
- Hitting “Better” KPI tier
- Maintaining strong acceptance rate from AEs
- Contributing meaningfully to pipeline growth
What We’re Looking For
Must-Haves
- 0–2 years experience in sales, recruiting, or high-activity outreach roles
- Comfortable making 60+ calls per day
- Strong communication skills (phone + written)
- Detail-oriented and disciplined with CRM usage
- Coachable and growth-minded
Nice-to-haves
- Experience selling into construction, trades, or blue-collar industries
- Familiarity with CRM systems (Zoho preferred)
- Prior BDR/SDR experience in SaaS or B2B
