Accounts Receivable Associate
Downstream
Job Description
Downstream Systems, Inc. is a leading marketplace platform that's transforming the waste and construction industries from the ground up. We're on a mission to bring simplicity, transparency, and sustainability to two of the most essential—but often overlooked—sectors of our economy.
At Downstream, we make it easy for contractors, builders, and businesses to find and book critical services like dumpster rentals, hauling, and site clean-up—all in just a few clicks. No more endless calls, confusing pricing, or waiting around. Our platform connects customers with vetted, reliable providers so they can get what they need, when they need it—without the headache.
But we’re not just about convenience—we’re about impact. By streamlining logistics and digitizing the supply chain, we’re helping reduce waste, cut emissions, and build a cleaner, more sustainable future for everyone. Whether you're managing a small job site or a major development project, Downstream is here to help you keep things moving—efficiently, affordably, and responsibly.
Accounts Receivable Associate
Location: Dallas, TX (Hybrid)
Type: Full-Time
About the Role
The Accounts Receivable Associate plays a critical role in maintaining the financial health of our growing marketplace by ensuring customers are billed accurately and payments are collected on time. You’ll work cross-functionally with operations and customer success to manage invoicing, credit terms, and dispute resolution in a fast-paced, tech-driven environment.
Responsibilities
- Own and optimize the customer onboarding process.
- Set up new customer billing profiles and ensure accuracy in invoice details.
- Process customer payments and reconcile accounts.
- Monitor aging reports and follow up on overdue balances.
- Investigate and resolve invoice discrepancies and disputes promptly.
- Support month-end closing by preparing AR reports and summaries.
- Communicate professionally with customers regarding balances, terms, and billing adjustments.
Requirements
Qualifications
- 1–3 years of experience in Accounts Receivable, billing, or collections.
- Strong attention to detail with excellent organizational skills.
- Proficiency in Excel, Stripe, or similar accounting platforms.
- Effective written and verbal communication skills.
- Experience in construction, logistics, or marketplace environments preferred.